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Operations Supervisor

Ottawa, Canada

Waste Connections of Canada is looking for a SAFETY inclined, energetic, autonomous, and proactive Operations Supervisor. They will be leading our team of amazing garbage truck drivers at the Ottawa, ON district. As a Operations Supervisor, you will be responsible for managing all Drivers on a daily basis. You will ensure that operations are running safely, by performing Driver observations and monthly safety meetings. This role is a leadership position of our Collections business unit. The key responsibilities will be to ensure that safety, compliance, customer service, growth, sales and financial targets are met on a consistent basis. Your demonstration of leadership skills, along with your personal and ethical behavior is of paramount importance in this position.

Main Accountabilities:

  • Oversee day-to-day operations of multiple routes.
  • Reviews daily route sheets for P&L statistical information.
  • Performs operational audits of collections routes and observation routes.
  • Ensure that Drivers required to operate company vehicles or equipment are completing daily safety and maintenance checks.
  • Coordinates with Dispatcher to ensure deliveries, exchanges and repairs are completed in a timely manner.
  • Plans, monitors employee schedules, and route scheduling including regular communication throughout the day until all routes are completed.
  • Performs Interviewing, selection and training of potential new hires.
  • Performance Management of employees through the progressive discipline process.
  • Conducts incident investigations including scene management, first incident report and final analysis with root cause and preventative measures.
  • Maintains Environmental Health and Safety programs including training, meetings and required reporting of relevant EH&S issues.
  • Maintaining adherence to company safety policies and DOT regulations.


  • High school diploma or equivalent.
  • Prior lead person or supervisory experience is preferred.
  • Must possess or be willing to obtain a valid DZ driver’s license or higher grade, and pass all DOT regulations.
  • Experience operating various refuse collection equipment is an asset.
  • Data entry and analysis is necessary.
  • Must be Safety first minded.
  • Individual should demonstrate initiative and self-motivation.

What’s In It for You?

You will be joining a team environment and colleagues who embrace a “work hard, play harder” culture. Our compensation package is competitive, and comes with excellent benefits, including medical, dental, vision, life insurance, RRSP plans. You’ll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more.

Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.

Group photo of Waste Connections employees with hands in the air