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Credit & Collections Administrator

Manchester, Pennsylvania


WASTE CONNECTIONS, Inc. (NYSE: WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.

Waste Connections has an immediate opening for a Credit & Collections Administrator at our Penn Waste site in Manchester, PA

In this position you will be responsible for providing effective, accurate, and efficient research of delinquent customer accounts. Must enjoy researching! This role will also handle foreclosure recoveries - prepare and submit account breakdowns. With training, prepare and file civil suits, posting, verifying, and maintaining data until each individual case is satisfied. Excellent communication skills to handle various customers’ personalities.


  • Ability and drive to extensively research individual customer past due accounts.
  • Accurate posting of fees and maintenance of assigned customer accounts.
  • Handle inbound and outbound calls in a professional and courteous manner.
  • Negotiation skills for our payment arrangements policy.
  • Schedule auto dialer for residential and commercial calls.
  • Recovery on accounts in Foreclosure.
  • Learn and utilize our customer database Trux.
  • Cross -train in accounts receivables for back up  
  • Assist with unclaimed property research for customer refunds.
  • Use analytical skills to locate misapplied payments.
  • Process timely and accurate filing of civil complaints.
  • With training, prepare judgment paperwork for enrollment and/or writ of execution.
  • With training, on occasion, attend and professionally represent at Magistrate District Court hearings when needed. (during workday). On occasion, attend sheriff sales with coworker.


  • Ability to focus on extensive details and respond in a timely manner.
  • Analytical skills and enjoy problem solving.
  • Must have strong computer skills to include Microsoft Excel Formulas and Word experience.
  • Strong verbal and written communication skills.

Apply today and Connect with Your Future!

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans) 

Group photo of Waste Connections employees with hands in the air